Popular inquiries about currency exchange

1. How to exchange currency?

Clients of Webull Securities can perform currency exchange on the APP. The specific steps are as follows:

Step 1: Tap the Webull icon in the bottom center > Tap "Transfer" > Tap "Exchange Currency".

Step 2: Define the exchange direction.

Step 3: Enter the cash amount you would like to exchange

Step 4: Tap "Exchange Now"

2.FAQs About Currency Exchange

2.1 Available Time for Currency Exchange

You may submit currency exchange requests at any time (except during settlement hours) for real-time processing.

Settlement hours are generally 16:00–18:00 Hong Kong Time on Hong Kong trading days.

*Exchange requests outside Hong Kong banking hours or those failing Webull’s risk control policies may not be processed.

2.2 Exchangeable Amount

Only settled funds can be used to exchange into other currencies.

You may check the available exchangeable amount of the target currency in the top-left corner of the currency exchange page.

2.3 Exchange Rate Explanation

Exchange rates are obtained from banks in real time. Rates are subject to market fluctuations; please refer to the actual exchange result. You may view Webull’s real-time exchange rates on the currency exchange page.

2.4 Currency Exchange Fees

Webull does not charge any fees for currency exchange.

2.5 Currency Exchange Limits

Each customer has a daily exchange limit per currency pair as follows:

• HKD to USD: HKD 1,000,000 per day
• HKD to CNY: HKD 1,000,000 per day
• CNY to HKD: CNY 1,000,000 per day
• CNY to USD: CNY 1,000,000 per day
• USD to HKD: USD 150,000 per day
• USD to CNY: USD 150,000 per day

Note: If your requested exchange amount exceeds the above limits, please go to Menu>>Customer Service to contact us.