Security Tips

Internet Safety Tips

1.

The official corporate website of Webull Securities Limited is www.webull.hk. If you are wondering whether you are using the correct website, please contact us. Please be aware of fake website and emails.

2.

Please download trading apps and software via links posted on our corporate website (www.webull.hk) or through the third-party App store only.

3.

Email can be a source of danger. Right click on the link in the email and select properties. If the section under URL Address contains an '@' symbol or does not appear to be a webull.hk or webull.com address then it is likely fraudulent. Please do not visit or login your Webull accounts via links sent by emails.

4.

The email claims to be from a legitimate company requesting you to confirm your personal informaiton including account name, personal identification documents, account password, trading password by clicking on a link, this can be indications that an email is fake.

5.

Many Internet scams today involve email messages that appear to come from a trusted source, but are not trustworthy. Be watchful!

6.

Please do not believe any "investment opportunities" provided by any strangers.


Protect Secure Passwords

7.

Please do not share your User ID or password with anyone, and don't write it down. If you share your password with a third party, you assume responsibility for their actions.

8.

Don’t “recycle” a password you’ve used somewhere else.

9.

Don't create your password based on personal information-such as your date of birth, telephone number, ID number, simple number sequences like "12345" or a series of duplicate numbers like "11111."

10.

Don't write down your password or share your password with any third parties.

11.

Change your password frequently


Protect Your Computer & Network

12.

Set up a power-on password for your computer to avoid it being illegally used by a third part.

13.

Protect your computer against new viruses or other attacks with anti-virus and anti-spyware software, and configure all software for automatic updates. Install a latest version of anti-virus and anti-spyware software, hardware- or software-based firewall, and update your web browser frequently.

14.

Disable file and printer sharing capabilities when you're connected to a public wireless network.


Safeguard Online Trading

15.

Avoid accessing your account from public computers, they can be accessed by malicious users who may have installed software in them to record your keystrokes. If you must use a public computer, make sure it is from a reputable provider.

16.

When you are finished accessing your account, always log off and close your browser.

17.

When you are finished accessing your account, please remember to clear auto storages in browers.


Update Your Contact Information

18.

If your contact information has changed, please contact us to update it as soon as possible.

19.

Please keep an eye on your account changes and records.

20.

We will send your messages and notification when you have any trading activities, funds transfers, or receive any dividends. Please check whether your have any abnormal activities when receiving our messages.

21.

Should you have any further questions, please do not hesitate to contact us.


If you have any queries, please contact us via the Help Center on the Webull App.

Risk Disclosure: The content of this page is not an investment advice and does not constitute any offer or solicitation to offer or recommendation of any investment product. It is for general purposes only and does not take into account your individual needs, investment objectives and specific financial circumstances. All investments involve risk and the past performance of securities, or financial products does not guarantee future results or returns. Keep in mind that while diversification may help spread risk it does not assure a profit, or protect against loss, in a down market. There is always the potential of losing money when you invest in securities, or other financial products. Investors should consider their investment objectives and risks carefully before investing. For more details, please refer to risk disclosure.
During the campaign period from July 1, 2023 to June 30, 2024 US stocks, US stocks short selling, US stock options, Hong Kong stocks, and A-shares trading will maintain at $0 commission, and no subscription/redemption fees for mutual fund transactions. For more information, please visit:  https://www.webull.hk/pricing
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Webull Securities Limited is licensed with the Securities and Futures Commission of Hong Kong (CE No. BNG700) for carrying out Type 1 License for Dealing in Securities, Type 2 License for Dealing in Futures Contracts and Type 4 License for Advising on Securities.
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