ETS Group publishes 2025 annual report

• ETS Group published annual report for year ended Dec. 31, 2025, outlining a shift toward deeper AI integration across contact center services and its Marvel Contact Centre System.
• Group reported HK$ 77.9 million revenue, swinging to HK$ 8.6 million loss, citing softer demand in some service lines and higher expected credit loss provisions.
• Management flagged rising cybersecurity and IT costs as key pressures on contact center operations, with increased investment in network protection and staff training.
• Strategy for 2026 includes launching asset-light unit for jewelry, precious metals, and luxury goods to diversify revenue, using third-party production and external sales agents.
• Board did not recommend a final dividend.

Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. ETS Group Ltd. published the original content used to generate this news brief via IIS, the Issuer Information Service operated by the Hong Kong Stock Exchange (HKex) (Ref. ID: HKEX-EPS-20260428-12128032), on April 28, 2026, and is solely responsible for the information contained therein.