Fineland Living Services publishes 2025 ESG report

PUBT·04/30/2026 09:55:19

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Fineland Living Services issued its FY2025 ESG report, outlining strategy focused on service quality, safety management, internal controls, supply chain oversight, resource efficiency.
Customer service satisfaction rate rose to 95.29%, up 3.22% from prior-year period, based on 42,165 property owner assessments via “Fineland Butler+”.
Complaint rate fell to 1.29% from 35.68%, while complaint handling rate was 97.25%.
Total greenhouse gas emissions declined to 5,826.5 tCO2e from 6,001.27 tCO2e, driven by lower Scope 1 emissions of 49.42 tCO2e versus 122.85 tCO2e.
Workforce totaled 1,437 employees at Dec. 31, 2025, while integrity training covered 792 new hires with 100% pass rate.

Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. Fineland Living Services Group Ltd. published the original content used to generate this news brief via IIS, the Issuer Information Service operated by the Hong Kong Stock Exchange (HKex) (Ref. ID: HKEX-EPS-20260430-12139629), on April 30, 2026, and is solely responsible for the information contained therein.

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